Delivery and Returns

Unlike most companies who offer only Free UK shipping on internet orders, Prime Health Direct offers you, our valued and discerning customer, a FREE shipping option on any order to any Worldwide delivery address!

Orders are dispatched by First Class service within 24 hours and in the case of Forbidden Fruits items by Fedex or USPS international. International orders are dispatched by Royal Mail international license and for added security all orders are barcode scanned out of our Guernsey and USA warehouses.

Money Back Guarantee

We passionately believe that every Prime Health Direct natural health solution has the potential to improve the quality of your life. This belief gives us the confidence to offer you a 14 day, No-Hassle, Money Back Guarantee!

All Prime Health Direct products come with a full 14-day guarantee. So go ahead and buy it — risk-free! If for any reason you’re not 100% satisfied with your order we’ll exchange or refund the product purchase price provided it is returned in resalable condition in original sealed packaging — no questions, no hassle.

In the unlikely event your order arrives damaged we will replace damaged items immediately. If you need to return an order please call us on 0870 787 5099 for delivery instructions and/or a freepost address with returns number. Where we have been at fault or items are damaged we will also refund your inward and outbound postal costs.